About Me
I am a Developer Experience Professional and API Technical Content Strategist. I bridge the gap between complex Enterprise Software and clear, high-quality documentation, driving project success through strong Project Management leadership.
With over 10 years of experience at tech giants like Google, Roku, and LinkedIn, my focus is on delivering top-tier results in complex, fast-paced environments.
I am fluent in modern Documentation-as-Code (DaC) methodologies and have proactively invested in the skills necessary for the future of tech, including the Google Project Management Certification and training in AI Strategy (Andrew Ng’s ‘AI for Everyone’) and AI Implementation (Google AI Essentials/Python). I am energized by intellectual challenges and dedicated to securing a long-term, high-impact role where I can apply a strategic, full-time commitment to driving corporate success.
I hold an MBA from the Santa Clara University, Leavey School of Business and a BS in Zoology from the University of Washington.
I am currently based in San Jose, CA.
Projects
Expert Support
Roku
8x8 Projects
API/Developer Guides
8x8 // SymphonyAI(Ayasdi) // Symantec (Cloudfire) // ExactBid // Google // Aggregate Knowledge (Neustar) // NTTi3 // Oracle Corp
Technical Documents
SymphonyAI(Ayasdi) // Cisco Systems // Symantec // ExactBid // Aggregate Knowledge // NTTi3 // Oracle Corp
Santa Clara University, MBA Projects
Experience
Expert Support – The Technical Writing Company
https://expertsupport.com/Senior Technical Lead, Privacy Sandbox Initiative, Expert Support (ESI) Contractor, Google, San Jose, CA (remote)
March 2024 to October 2025
- Led documentation for the Google Privacy Sandbox team, focusing on optimizing the developer experience (DX) and technical content strategy for complex, evolving toolsets.
- Championed and implemented a structured Documentation-as-Code (DaC) workflow, significantly improving collaboration, version control, and repository management using industry tools like Markdown, Cider, and Critique.
- Drove content efficiency and quality assurance by iteratively applying the rigorous Google Style Guide and integrating Google Gemini AI into the refinement process to enhance clarity and technical accuracy.
UPS
https://developer.ups.com/catalog?loc=en_USSenior API Technical Writer & Standards Lead, Governance Team
June to October 2023
- Led API documentation governance and standards for UPS, designing the OpenAPI YAML specification and acceptance protocols for organization-wide engineering teams.
- Authored and annotated robust OpenAPI YAML specifications to drive the clarity and consistency of documentation across internal and external developer portals.
- Refactored and enhanced legacy documentation to align with modern industry standards and improve developer experience.
- Mentored technical writers and developers on API best practices and documentation lifecycle management.
Roku (Advertising and Developer Relations)
https://advertising.roku.com/oneview-onboarding / https://developer.roku.com/overviewDeveloper Experience & Documentation Lead
May 2022 - March 2023
- Led Developer Experience (DX) strategy and documentation for Roku’s OneView Ad Platform APIs and Partner Engineering initiatives.
- Managed and developed the project proposal and initial implementation for the forthcoming API Portal, designed to showcase ad tech data availability and streamline developer integration.
- Spearheaded the overhaul of core Developer documentation and the public website, adopting user-centric approaches to enhance clarity and usability across the Roku platform.
- Created BrightScript educational videos and associated technical documentation to simplify platform integration procedures for partner engineers.
Marketing Developer Documentation & Release Manager
September 2021 - May 2022
- Managed and implemented the Documentation-as-Code (DaC) system and version control strategy (GitHub) for the entire LinkedIn Marketing Developer Platform API library, ensuring documentation aligned precisely with parallel API version releases.
- Led content strategy and documentation for new Marketing API products, focusing on external customer engineering needs, role-based user access controls, and infrastructure.
- Developed comprehensive documentation for APIs enabling customers to create online posts, video ads, and other content, directly supporting the Marketing Solutions - Partner Engineering team.
- Served as the final editor and source of truth for all information displayed on the partner documentation portal, supporting a user base of over 2,000 LinkedIn partners.
- Spearheaded the development and launch of the public-facing 8x8 Developer Hub, managing the project from inception to deployment.
- Established and executed a clear API customer information strategy that was adopted and leveraged by key enterprise stakeholders across the organization.
- Identified critical gaps in the developer user experience (UX) and designed documentation solutions to streamline integration and improve adoption.
- Provided leadership to stakeholders, boosting team productivity and organizational accountability by leveraging product strengths and clarifying goals.
Education
Santa Clara University, Leavey School of Business
Master of Business Administration - 2014 (focus on Management and Marketing)
My pursuit of an MBA was a strategic investment that developed certified project management and leadership skills, while enhancing my business acumen:
- Project Leadership and Execution: Consistently chosen as the project manager for course cohorts comprised of classmates from diverse global and career backgrounds, successfully leading teams to meet complex curriculum deadlines.
- Strategic Delivery Proof: Demonstrated top-tier execution and proficiency by earning the highest grade in the Capstone course for the entire graduating cohort, proving my ability to deliver excellent results on final, complex strategic projects.
- Sustained Discipline and Resilience: Tested and proved my resilience, adaptability, and motivation by successfully completing the demanding evening program while simultaneously working full-time, raising a family, and managing my son’s various sports teams.
University of Washington
Bachelor of Science in Zoology
Completion of my degree facilitated an Environmental Scientist career:
- Applied scientific training to a career in environmental science, focusing on regulatory compliance and systematic data analysis.
- Systematically collected and analyzed environmental data to support critical real estate due diligence transactions.
- Managed environmental investigations, ensuring strict adherence to complex governmental regulatory mandates.
- Developed, implemented, and enforced critical Health and Safety protocols—proving proficiency in creating and governing essential organizational processes.
A Little More About Me
I believe in continuous self-investment and maintaining the vitality required for a demanding professional life.
My free time is dedicated to rigorous self-improvement, physical fitness, and intellectual challenge:
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Continuous Skill Acquisition: I actively pursue new competencies that align with both professional growth and personal passion. I am currently enrolled in Coursera’s Generative AI Learning Path (including Andrew Ng’s ‘AI for Everyone’), completing the Google Project Management Certification, and studying Google API Development and Python Programming.
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Physical and Creative Disciplines: My personal interests reflect a commitment to complex, structured challenges:
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Physical: Surfing, Swimming, Weight Training, Biking, and Hiking.
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Creative & Intellectual: Writing screenplays, sculpting (clay and papier mâché), studying the cello, trying new techniques on the guitar/bass, creating music via Logic, and learning languages (German and Dutch).
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Focus on Structure: Like my professional life, I enjoy the structure of reading and cooking, which provides focus and creative challenge outside of the office.